What IT leaders are doing about phones

Missed calls cost orthopedic practices appointments, referrals and patient trust. Join a multi-site orthopedic IT director for an hour on how he rebuilt his phone system, what he'd do differently, and the practices that keep front desks, call centers and surgery schedulers connected.

Date: Thu, Nov 12, 2026
Time: 12:00–1:00 PM PT 3:00–4:00 PM ET
Format: Live online Q&A included

What we'll cover

The before and after Where the old setup was failing patients and staff, and what changed.
Running phones across many sites Routing, overflow and coverage when clinics, imaging and PT share one number.
HIPAA, call recording and reporting What to require from a phone platform in a healthcare environment.
Best practices and open Q&A Bring your own questions for the panel.

Featured speaker

Scot Elston

IT Director, Samuel Rogers Foundation · Multi-site IT director for an orthopedic group

Save your seat

You'll get a confirmation email and an Outlook calendar invite right away.

First name

Last name

Work email

Organization

Job title

Phone (optional)

Number of locations

Current phone system

Question for the panel (optional)

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